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Experiencing a Security Incident? We're Already On It.

If your organization is facing a suspected breach, active ransomware event, or unauthorized access, contact CyberSOC Labs immediately. Our Incident Response team is available 24/7/365 and begins triage within minutes of your call.

Available 24 hours a day, 7 days a week, 365 days a year

 Emergency Hotline: +91 83419 21918

Prefer email? Send incident details to soc@cybersoclabs.com and a responder will contact you within minutes. Use the hotline for anything time-critical.

24/7/365 SOC   ·   Contractual SLAs   ·   India-Based Operations Center   ·   Certified Analysts (OSCP, GCIH, CISSP, CEH)

What Happens When You Call

  1. Immediate Triage
    A senior incident responder answers directly — not a call center — and begins assessing severity and scope within minutes.

  2. Rapid Containment
    We guide you through isolating affected systems and accounts to stop the incident from spreading further.

  3. Investigation Begins
    Our CIRT deploys forensic tooling to determine root cause, scope of compromise, and data exposure.

  4. Ongoing Support
    You're assigned a dedicated point of contact who stays with you from first call through full resolution and post-incident reporting.

Before You Call - Quick Guidance

If you're able to, the following steps can help preserve evidence and limit damage while you reach us:

  1. Do not power off affected systems — this can destroy forensic evidence needed to investigate

  2. Do isolate affected systems from the network if the incident is actively spreading (disconnect, don't shut down)

  3. Preserve logs — do not delete or overwrite anything

  4. Avoid discussing the incident over a potentially compromised email or chat system

  5. Have available: what you observed, when it started, and which systems appear affected

Who Should Contact Us

Call immediately if you're experiencing any of the following:

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  1. Ransomware or extortion attempts

  2. Suspected unauthorized access or data breach

  3. Business email compromise (BEC)

  4. Active malware or worm outbreak

  5. Denial-of-service (DDoS) attack

 

Insider threat or suspicious internal activity

How did you know about us?
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Not an Emergency?

If you have a general question, want to discuss our services, or are exploring a partnership, please use our standard contact page instead of the emergency line, it helps us keep the hotline clear for active incidents.

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